Welcome to Highland Delights! Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, https://www.highland-delights.com, and purchase our products.

1. Information We Collect

We collect the following types of information:

Personal Information: When you create an account, place an order, subscribe to our newsletter, or contact us, we may collect personal information such as your name, email address, phone number, shipping address, billing address, and payment details.

Non-Personal Information: We collect non-personal information about your interactions with our website. This includes your IP address, browser type, device information, pages visited, and the date and time of your visit.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To process and fulfill your orders for our products.
• To communicate with you about your orders, products, services, and promotional offers.
• To improve our website and enhance your shopping experience.
• To personalize your experience and recommend products you may be interested in.
• To comply with legal obligations and enforce our terms and conditions.

3. How We Share Your Information

We may share your information with third parties in the following situations:

Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, fulfilling orders, and providing customer support.

Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).

Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights

You have the following rights regarding your personal information:

• Access: You have the right to access the personal information we hold about you.
• Correction: You have the right to request the correction of inaccurate personal information.
• Deletion: You have the right to request the deletion of your personal information.
• Objection: You have the right to object to the processing of your personal information.
• Restriction: You have the right to request the restriction of processing your personal information.
• Data Portability: You have the right to request the transfer of your personal information to another organization.

To exercise any of these rights, please contact us at hello@highland-delights.com.

6. Cookies and Tracking Technologies

Cookies

During normal website usage, we may also collect certain information about yourself, such as your Internet Protocol (IP) address, the time of your visit, pages you request, name of the internet service provider, the website or media that referred you to us, etc. through the use of cookies which are small files stored on your web browser to optimize the design of the Site. Cookies enable us to track and aggregate user behavior data so that we may better target the interests of our users and enhance their experience on the Site. You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, some website features or services may not function properly without cookies.

Web Beacons

Some of our web pages, commercial email messages, and/or newsletters may contain electronic images known as web beacons, which are also called single-pixel GIFs. Web beacons collect information including a cookie number, time and date of a page view, and a description of the page on which the web beacon resides. Web beacons are a technique we may use to enhance and personalize the Site and the products and Services we offer, to provide product information and advertisements that are more relevant to your interests, compile aggregated statistics about the usage of the Site and to track the number of users who have opened and acted upon our commercial email messages.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the effective date. Your continued use of our website after any changes indicates your acceptance of the updated Privacy Policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Highland Delights

2/311, Vikas Khand

Gomti Nagar

Lucknow,

Uttar Pradesh – 226010

Email: hello@highland-delights.com

Thank you for trusting Highland Delights with your personal information. We are committed to safeguarding your privacy and providing a secure shopping experience.